Going the extra mile. It's what we're made of

When I joined Ecoglass in April 2024, I knew this company and its people were incredibly special. But to be fully enveloped in the family fold and find my own path in this company has honestly been a privilege and a joy. 

At the start of this year, I wanted to build on the great work we’d already done and amplify our voice, celebrate our people and make Ecoglass a more visible force for good in our industry and local community. From local charitable initiatives to the G25 Awards, I think it’s fair to say that we’ve covered a whole spectrum of opportunities. 

But the best part? 

There's still so much more to come. 

Scoring a hat-trick G25 nomination is a testament to the great work our people achieve every day at Ecoglass. It reflects not only our craftsmanship and commitment to customers, but the heart and character behind the Ecoglass name.  

This week, the team will be donning our best party outfits and heading to London to celebrate. These nominations were always about honouring the dedication, talent and commitment of our people, and whatever the outcome, we’ll be walking in with our heads held high, knowing we’ve put our best foot forward. 

Closer to home, our involvement with Rippleacts has given us a meaningful way to support our local community. The Employers’ Brunch held in October created space for open dialogue with those facing long-term unemployment, offering practical insight and encouragement from local businesses.  

Partnering with charities like Rippleacts, where we know good work is being done, just makes good sense. Rippleacts embodies the same principles we value, and I’m proud to help strengthen that partnership in the months ahead. 

Equally, the great work Craig Hopper has led on local customer engagement has been a standout example of our ethos in action. Through his focus on account management and sustainability, we’ve strengthened local partnerships, reduced our carbon footprint, and fostered more collaborative working relationships with local businesses. 

Our Customer Charter commits us to putting customers first – through dedicated support, operational excellence, and sustainable practices – these small local acts compound to a bigger impact, and I couldn’t be more proud of the work the team has pulled together to achieve this year.  

Looking ahead, the appointment of Ian Snow this month as Estimating and Technical Support Manager strengthens our technical support both internally and externally. In 2026, we’ll be launching dedicated customer training to help our clients better understand the technical nuances of glass specification and performance – another step forward in our mission to combine service with expertise. 

But for me, it’s never just about sales expertise, operational excellence and our people – it's everything, it’s the unity of all of these elements working together that makes Ecoglass who we are.  

It's about going the extra mile. 

Every time. 

Because that is what we’re made of.